Terms and Conditions

4.1. Werkspot offers a platform on which Clients and Professionals can come into contact with each other in connection with the performance of work. Werkspot only has a facilitating role in this and can therefore not be held responsible for the actions or omissions of a User by means of or in connection with the Platform or otherwise.

4.2. Werkspot is at all times entitled to adjust and/or terminate (the content of) its Services. Werkspot will make every effort to announce this change or termination in a timely manner.

4.3. Werkspot has compiled the content of the Platform with the utmost care. However, all substantive information on the Platform in Responses, Advertisements, assignments, reviews and proposals originates from the Users. These Users are themselves responsible for the accuracy and completeness of this information. Werkspot bears no responsibility for the content of Responses, Advertisements, assignments, reviews and proposals, nor for any other communication between Users. Nor does Werkspot bear any responsibility for the fulfillment of their obligations by Clients and Professionals, including fulfilling any payment obligation, the correct execution of the work to be performed and meeting the quality requirements set by Werkspot.

4.4. Werkspot offers the information placed by it on the Platform, to the extent permitted by applicable law, on an "as is" basis, excluding any express or implied warranties, commitments or indemnities of any kind, including (but not limited to) the exclusion of warranties regarding justice to (property) rights, sufficient quality, suitability for a specific purpose and non-infringement of property rights or rights of third parties. In particular, Werkspot does not guarantee:

(a) that the information on the Platform is correct, complete, suitable, up-to-date and not unlawful, including the information provided by Users;

(b) that the Platform will function uninterruptedly, will be free of viruses, trojans and other errors and/or defects, and that any defects will be remedied; and

(c) that third parties will not use the Platform and/or Werkspot's systems unlawfully.

Article 5. Maintenance

5.1. Werkspot is entitled to (temporarily) disable or restrict the Platform if this is necessary or desirable for maintaining or adjusting the Platform, for example, without this giving rise to any right to compensation from Werkspot. Werkspot is not obliged to inform Users of this (in advance or otherwise).

Article 6. Use of the service and provision of information

6.1. Only natural persons and legal entities who are not consumers and who focus on carrying out odd jobs will register as Professionals on the Platform. This does not include employment agencies and similar companies.

6.2. The Professional guarantees that all data, including but not limited to the name, address details, telephone number and e-mail details that he provides in the context of the Service are complete, correct and up-to-date and that he will use the Service exclusively for himself. In addition, the Professional guarantees:

(a) that he is authorised to use the Services;

(b) that he will comply with the applicable laws and regulations; that he will only offer services that comply with the applicable rules of EU law;

(c) that he is registered in the register of the Chamber of Commerce and that this registration will remain in force for the duration of the Agreement and that it is related to the field in which the Professional is active;

(d) that he will at all times (continue to) comply with the quality requirements for Professionals that apply at that time, which Werkspot sets and which Werkspot communicates to the Professional from time to time via the Platform or in another way. Werkspot will always communicate substantially new quality criteria to the Professional before they come into effect and grant the Professional a reasonable period of time to enable him to comply with the new quality requirements; and

(e) that he will at all times (continue to) comply with the house rules that apply at that time, as stated on the Platform communicated https://www.werkspot.nl/kwaliteitseisen. The house rules may be adjusted by Werkspot from time to time.

6.3. Professional will only post messages on and send them via the Platform with the aim of obtaining an assignment to perform work for a Client. Professional will not post messages with content and/or for any purposes for which the Service is apparently not intended and will refrain from sending unwanted and/or unsolicited messages to Clients.

6.4. By offering data on the Platform, including but not limited to Responses, quotes, offers, information about work and products, the Professional gives permission to publish this data on the Platform and guarantees that he is authorised to give that permission. Professional is aware that the positioning of his Response, quote, offers and other information on the Platform depends on a number of factors described below (in article 6.5 of these General Terms and Conditions) and that he cannot claim a specific positioning.

6.5. The factors on which the positioning of a Professional depends are (in order of most weighty to least weighty): whether the Professional is registered for the category in which the Advertisement is placed; what the location of the Professional is in relation to the location of the Client; the recent activity of the Professional. The positioning of a Professional cannot be influenced by paid direct or indirect remuneration.

6.6. The following data may in any case not be placed on the Platform:

(a) material that is in conflict with any applicable law or regulation or with these General Terms and Conditions;

(b) material that refers to the performance of illegal services or services that can in any way cause damage to the property of others;

(c) material that infringes intellectual property rights, privacy rights or that violates other rights of Werkspot or third parties;

(d) material that in the opinion of Werkspot is in conflict with good morals or good taste, is violent or incites violence or hatred against another or others;

(e) material that in any way mentions or refers to another service, website or platform that competes with or is comparable to the Service or the Platform;

(f) an Advertisement that aims to (in)directly promote a company;

(g) material that originates from a temporary employment agency;

(h) material that is in conflict with article 6.3 of these General Terms and Conditions.

6.7. The Professional will not attempt to circumvent the payment of the Lead Price to Werkspot, for example by publishing contact details in places on the Platform that are not intended for that purpose.

6.8. Werkspot reserves the right to change and/or shorten the information provided by the Professional. Werkspot also reserves the right – but is not obliged to do so – to refuse or remove Responses, Advertisements, assignments, reviews, proposals and other data from the Platform, for example because they are incorrect or unreliable, in conflict with the law or unlawful towards third parties, without this in any way leading to any right of the Professional to compensation.

6.9. Agreements between the Client and the Professional are only concluded when the Client has expressly confirmed this to the Professional. Werkspot is not a party to Agreements between the Client and the Professional. Werkspot can therefore not exercise any control over the quality, safety or legality of the assignments and/or work, the correctness of the offers, the authority of the Clients to have work performed and/or the authority of Professionals to perform that work. Professional indemnifies Werkspot against any claim by third parties related to such matters.

6.10. The use of the (personal) data obtained by the Professional through the Platform may only be used for the purpose for which it was provided. It is not permitted to process this data for any other purpose, including – but not limited to – any form of unsolicited communication (spam). It is also not permitted to collect personal data (including e-mail addresses) of Users for any purpose whatsoever.

6.11. If the Professional acts in violation of the provisions of Article 6.10, he shall forfeit, without further warning or notice of default and without judicial intervention being required, an immediately claimable fine of EUR 1,000 (one thousand euros) per event, whereby the use of a (personal) piece of data is considered one event, without prejudice to Werkspot's right to other and to take the measures at its disposal against the Professional and/or to claim damages.

Article 7. Reviews

7.1. A Client has the option to add a review to the Professional's Profile page...

Article 8. Privacy

8.1. Werkspot processes personal data of Users for the purpose of performing the Services...

Article 9. Account and provision of information by the Professional

9.1. In order to use the Services of Werkspot, an Account must be created...

Article 10. Intellectual property rights

10.1. All intellectual property rights relating to the Platform belong exclusively to Werkspot...

11.1. Werkspot reserves the right to terminate the Agreement without notice of default being required and to exclude the Professional from any (further) use of the Platform and the Service, by, among other things, blocking and/or deleting his Account, without being obliged to repay any fees already collected, if there are valid reasons for doing so. This is the case in any case, but not exclusively, if:

(a) the Professional acts in any way in violation of these General Terms and Conditions;

(b) the Professional infringes (intellectual property) rights of third parties;

(c) Werkspot has a justified suspicion that the Professional is guilty of fraud, deception, forgery and/or other criminal offences;

(d) the Professional runs a temporary employment agency or a comparable company;

(e) the Professional posts a review about an assignment that was carried out by the Professional himself or if the Professional otherwise falsely presents himself as a Client on the Platform;

(f) the Professional sends commercial or other messages via the Service with a purpose other than, as can reasonably be assumed, obtaining responses from other Professionals for carrying out odd jobs and/or acts in any other way in violation of article 6.3 of these General Terms and Conditions;

(g) the Professional acts in violation of the applicable laws and regulations;

(h) the Professional attempts to circumvent the payment of the Lead Price in any way;

(i) a valid reason as stated in Article 9.4 of these General Terms and Conditions;

(j) the Professional treats employees of Werkspot or Clients unfairly by using libellous, slanderous, vulgar, obscene or racist language.

11.2. Werkspot will provide the Professional with the decision to terminate the Service on a durable data carrier at least 30 days before the termination takes effect. The applicable reason from Article 11.1 will be stated, as well as the specific facts and circumstances, including the content of reports from third parties, that led to the decision. After termination of the Service, the Professional will not make any technical and/or have contractual access to the information provided or generated by t...

11.3. The notice period referred to in Article 11.2 does not apply if Werkspot:

(a) is subject to a legal or regulatory obligation to terminate the provision of the entire Service in a manner that does not allow Werkspot to observe this notice period;

(b) exercises the right to terminate for compelling reasons based on national legislative provisions that are in accordance with European Union law; or

(c) can demonstrate that the Professional has repeatedly breached the applicable conditions, which has led to the termination of the provision of the entirety of the Services concerned.

11.4. If the notice period referred to in Article 11.2 does not apply, Werkspot shall provide the Professional concerned with a statement of reasons for the decision on a durable data carrier without delay.

Article 12. Force Majeure

12.1. Werkspot is not obliged to fulfil any obligation if it is prevented from doing so as a result of force majeure. Force majeure also includes a non-attributable shortcoming of suppliers and/or other third parties that Werkspot uses, hacks and internet disruptions.

Article 13. Liability Werkspot

13.1. Werkspot is only liable for direct damage suffered by the Professional. Direct damage is exclusively understood to mean the costs that the Professional reasonably had to incur to repair or eliminate the shortcoming of Werkspot, so that the performance of Werkspot does correspond to the agreement, as well as reasonable costs to prevent or limit such damage and reasonable costs to determine the cause and extent thereof.

13.2. The total liability of Werkspot never amounts to more than the total compensation that the Professional paid to Werkspot for the service in the twelve months before the event causing the damage occurred, with a maximum of 500 (five hundred) euros.

13.3. Any liability of Werkspot for indirect damage, including but not limited to consequential damage, loss of profit and loss of turnover, is excluded. More specifically, Werkspot is not liable for damage on the part of the Professional caused by third parties, who may or may not use the Platform and/or the Services.

13.4. Nothing in this Agreement limits the liability of Werkspot that has arisen due to intent or gross negligence on the part of Werkspot or its senior management.

Article 14. References

14.1. The Platform contains references (for example by means of a hyperlink, banner or button) to the websites of third parties. Werkspot has no control over these websites and is not responsible for their content and/or the policy pursued, including the privacy policy.

Article 15. Security and notifications of infringement

15.1. Werkspot makes every reasonable effort to protect its systems against loss and/or any form of unlawful use. Werkspot will implement appropriate technical and organizational measures for this purpose, taking into account, among other things, the state of the art.

15.2. Reactions, Advertisements, assignments, reviews and proposals must be placed in the manner specified on the Platform and stating the data requested on the Platform. If a Professional believes that certain information on the Platform is unlawful, he can report this to Werkspot via the contact information on the Platform. Werkspot will process the report based on the data to be provided by this Professional. The report will contain the information necessary for Werkspot to process it and the Professi...

Article 16. Internal complaints handling system

16.1. Werkspot has an internal system for handling complaints from Professionals. With respect to Professionals who offer services to consumers, this internal complaints handling system complies with the following provisions of Article 16 of these General Terms and Conditions.

16.2. The internal complaints handling system ensures that complaints submitted are handled within a reasonable period of time. Professionals can easily and free of charge access this system by using the complaints form that can be found via

the Platform is available https://support.werkspot.nl/s/contactsupport.

16.3. Professionals may submit complaints directly to Werkspot via the internal complaint handling system regarding any of the following issues:

(a) alleged non-compliance by Werkspot with the obligations set out in Regulation (EU) 2019/1150 (the ‘Platform-to-Business Regulation’), where the non-compliance has consequences for the Professional submitting the complaint (the complainant);

(b) technological issues directly related to the provision of the Services and affecting the complainant; and

(c) measures taken by Werkspot, or conduct of Werkspot, directly related to the provision of the Services and affecting the complainant.

16.4. In the context of the internal complaints handling system:

(a) Werkspot will take complaints submitted into due consideration and, if necessary, follow them up in order to adequately address the issue raised;

(b) Werkspot will process complaints promptly and effectively, taking into account the importance and complexity of the issue raised; and

(c) Werkspot will inform the complainant individually and in understandable language of the outcome of the internal complaints handling process.

16.5. In order to mediate disputes between Werkspot and Professionals who offer services to consumers, as a result of the provision of the Service, including complaints that could not be resolved through the internal complaints handling system, Professionals may request that a dispute with Werkspot be resolved through mediation. The dispute may be referred by either party to the Centre for Effective Dispute Resolution (CEDR), where a mediator will be appointed

Article 17. Duration and termination Agreements for an indefinite period

17.1. Unless otherwise provided in Article 18 below or the parties have expressly agreed otherwise, the Agreement between Werkspot and the Professional is entered into for an indefinite period.

17.2. The Professional may terminate the Agreement at any time by sending an e-mail to [email protected] with the subject ‘Account Removal’. If Werkspot makes a termination process available via the Account, termination may also take place via that route.

17.3. Werkspot has the right to terminate the Agreement at any time, taking into account a notice period of one month. Werkspot will communicate the termination via the Account or by e-mail.

17.4. If the Professional becomes bankrupt, applies for a suspension of payments, ceases business operations, or acts in violation of these General Terms and Conditions or other provisions of the Agreement, Werkspot has the right to terminate the Agreement with immediate effect and without further notice of default, all of which is subject to all its rights.

17.5. Termination of the Agreement, on whatever grounds, does not release the Professional from the obligation to pay the amounts already owed to Werkspot.

Article 18. Duration and termination of Agreements for a fixed term

18.1. If the Agreement was entered into before 1 April 2018 and has not been terminated in the meantime and the parties have instead entered into an Agreement for an indefinite term, the provisions of this Article 18 will apply instead of Article 17.

18.2. The Agreement between Werkspot and the Professional is entered into for a term of 1 (one) year, unless expressly agreed otherwise. In that case, the start date of a subscription period is equal to the start date of the Agreement. After the initial period and each subsequent extended period, the Agreement will be automatically extended for a period of 1 (one) year, unless Werkspot indicates at least one month in advance that it will not extend the Agreement and/or the Professional terminates the Ag...

Article 19. Rates and fees

19.1. The amount of the Lead Price depends on the content of the requested work...

Article 20. Payment

20.1. Unless otherwise agreed in the Agreement with the Professional, the Lead Price will be charged...

Article 21. Disputes

21.1. These General Terms and Conditions, all Agreements between Werkspot and Professional...

Amsterdam, May 2025

The following General Terms and Conditions and all applicable statutory regulations apply to the services provided by Werkspot. By using the Werkspot Platform, the Client agrees to be bound by these conditions.

Article 1. Definitions

The following definitions are used in these General Terms and Conditions, both in the singular and in the plural.

1.1. Account: the account on the Platform that enables the Client to use the Services.

1.2. Advertisement: an advertisement on the Platform or another request sent via the Platform, in which an assignment for (job) work is offered by a Client.

1.3. General Terms and Conditions: these general terms and conditions, regardless of the form in which they are made known.

1.4. Service(s): the service provided by Werkspot, consisting of, among other things, offering the Platform.

1.5. User: the user who uses the Platform in any way whatsoever, including, but not limited to, Clients and Professionals.

1.6. Client: the natural person or legal entity who offers an assignment for (job) work or gives an assignment to perform (job) work to a Professional, using the Platform.

1.7. Agreement: the agreement between Werkspot and the Client with regard to the Service of which these General Terms and Conditions form an integral part.

1.8. Profile page: a page on the Platform with an overview of the company profile, reviews and projects of the Professional. The design of the Profile page and the type of data included therein may be changed by Werkspot from time to time.

1.9. Platform: the platform offered by Werkspot via the website www.werkspot.nl, an application or any other method on which Clients and Professionals can come into contact with each other in connection with the performance of handyman work.

1.10. Response: any response from the Professional to an Advertisement, regardless of its content.

1.11. Professional: the natural person or legal entity that makes itself available by means of the Platform to perform work on behalf of a Client or that responds to one or more orders from a Client.

1.12. Werkspot: the private limited company Werkspot BV, established in Tilburg and with registered office at (1017 BS) Herengracht 469 in Amsterdam, Chamber of Commerce number: 18079951.

Article 2. General

2.1. These General Terms and Conditions apply to all Agreements, regardless of the manner in which they are concluded, and all other possible legal acts between Werkspot and the Client.

2.2. The specific conditions, called “General Terms and Conditions Werkspot for Professionals”, apply to the Services provided by Werkspot to Professionals.

2.3. Werkspot is entitled to amend or supplement these General Terms and Conditions, provided that:

(a) if the changes concern content, Werkspot will communicate these to the Client at least 30 days before the changes take effect; and

(b) the Client can delete his Account and terminate the Agreement until the changes take effect if the Client does not wish to agree to the changes.

2.4. If the Client continues to use the Platform and the Service after the end of the Agreement, he agrees to the applicability of the new version of the General Terms and Conditions.

2.5. Deviations from the General Terms and Conditions are only valid if they have been expressly agreed in writing or by e-mail between Werkspot and the Client.

2.6. Werkspot expressly rejects any general terms and conditions of the Client.

2.7. If these General Terms and Conditions have once been applicable to a legal relationship between the Client and Werkspot, the Client is deemed to have agreed in advance to the applicability of the General Terms and Conditions to subsequently concluded and to be concluded Agreements, unless the parties expressly agree otherwise.

2.8. If and to the extent that any provision of these General Terms and Conditions is declared null and void or is annulled, the other conditions will remain in full force. Werkspot will then establish a new provision to replace the null and void/annulled provision, whereby the purport of the null and void/annulled provision will be taken into account as much as possible.

Article 3. Establishment of the agreement and content of the Service

3.1. The Agreement for the use of the Service is established when the Client registers via the Platform and an Account is created by Werkspot.

3.2. Werkspot offers a platform on which Clients and Professionals can come into contact with each other in connection with the performance of work. Werkspot only has a facilitating role and can therefore not be held responsible for actions or omissions of a User by means of or in connection with the Platform or otherwise.

3.3. Werkspot is at all times entitled to adjust (the content of) its Service due to a (relevant) change in the applicable laws and/or regulations, a change in market conditions, and/or a change in business direction. Such changes will be made without additional costs for the Client and Werkspot will inform the Client within a reasonable period in advance on a durable data carrier of the characteristics and time of the change. The Client is entitled to terminate the Agreement within 30 days after receipt...

3.4. Both the Client and Werkspot are entitled to terminate the Agreement with immediate effect. Werkspot will make every effort to announce a termination of the Service in a timely manner and at least 30 days before the termination of the Service. If it is unreasonable in the given circumstances for consumers if Werkspot terminates the Agreement with immediate effect, Werkspot will observe a reasonable notice period for them, except in the case of important reasons.

3.5. Werkspot has compiled the content of the Platform with the utmost care. However, all substantive information on the Platform in Responses, Advertisements, assignments, reviews and proposals originates from the Users. These Users are themselves responsible for the accuracy and completeness of this information. Werkspot bears no responsibility for the content of Responses, Advertisements, assignments, reviews and proposals, nor for any other communication between Users (with the understanding that ...

3.6. Notwithstanding any existing statutory liabilities towards consumers, Werkspot cannot guarantee that:

(a) all information on the Platform is correct, complete, suitable, up-to-date and not unlawful, including the information provided by Users;

(b) the Platform will function uninterruptedly, will be free of viruses, trojans and other errors and/or defects, and that any defects will be remedied; and that

(c) third parties will not use the Platform and/or Werkspot's systems unlawfully.

Article 4. Maintenance and interruption of the Service

4.1. Werkspot is entitled to (temporarily) disable the Platform or restrict access to it if this is necessary or desirable for maintaining or adjusting the Platform, for example, without this giving rise to any right to compensation from Werkspot (with the understanding that this provision does not fully or partially release Werkspot from a statutory obligation to pay compensation to consumers). Werkspot is not obliged to inform Users of such an interruption of the Service (whether or not in advance).

Article 5. Use of the service and provision of information

5.1. The Client guarantees that all data, including but not limited to name, telephone number, address details and e-mail details that he provides in the context of the Service are complete, correct and up-to-date and that he will use the Service exclusively for himself.

5.10. It is not permitted to place an Advertisement or other messages on the Platform for the purpose of recruitment for permanent employment, promotional activities, research and/or programs.

6.1. A Client has the option to add a review to the Profile page of the Professional. In the review, the data requested there are provided by the Client. When placing a review, the Client will adhere to the Review Policy published here.

6.2. The content of a review is determined by a Client and Werkspot has no influence on this in principle. The Client is aware that reviews about a Professional do not provide any guarantee about the quality of a Professional and the work to be performed by him. Werkspot cannot be held responsible for the content of reviews. Werkspot is not liable for any damage that arises because a Client relies on a review published on the Platform or that otherwise results from a review (with the understanding that this provision does not release Werkspot from a legal obligation to pay damages in relation to consumers, either in whole or in part).

6.3. Werkspot is entitled to remove or adjust a review at any time. It may do so, but not exclusively, if, following a report, it appears that the review is incorrect, unreliable or unlawful, or otherwise does not comply with the Review Conditions as published on the Platform.

6.4. In addition to the other provisions in these General Terms and Conditions, a review must at least meet the following conditions:

(a) a review may not contain any defamatory, vulgar, obscene or racist language;

(b) a review may not contain any personal data of a Professional or another User or natural person;

(c) a review may not contain any links and/or scripts;

(d) a review may not contain any incorrect or misleading information; and

(e) a review must be added by the Client and must relate to the Professional with whom the Client has entered into an agreement to carry out part or all of the posted job and at least one of the following applies: that job has started; that job has been completed; part of the possible payment has been paid by the Client to the Professional.

6.5. Werkspot takes a number of steps to ensure that reviews are posted by Clients who have had the assignment (partially) carried out by the relevant Professional. In order to post a review, Clients must have placed an Advertisement and have designated the Professional on the Platform as the person who accepted and/or (partially) carried out the assignment. If a Review concerns an assignment that was carried out before the Professional was part of the Platform, Clients must show a valid invoice as proof that the assignment was actually carried out. Werkspot does not allow paid or sponsored reviews, and all Reviews are therefore posted voluntarily, without reward or payment. Werkspot publishes all posted valid Reviews, not just the positive ones.

Article 7. Privacy

7.1. Werkspot processes personal data of Users for the purpose of performing the Services and related activities and in accordance with the General Data Protection Regulation and subsequent legislation regarding the protection of personal data.

7.2. The Privacy Statement of Werkspot, as published on the Platform, applies to this processing of personal data.

Article 8. Account and provision of information by the Client

8.1. In order to use the Services of Werkspot, the Client must create an Account in the manner described on the Platform, stating the requested data.

8.2. An Account will only be created when Werkspot has confirmed this in writing by e-mail.

8.3. Werkspot is entitled to refuse or remove (the creation of) an Account and/or (the placing of) Advertisements, reviews or other information by the Client if there are valid reasons for doing so. A valid reason may be, for example, that there is a suspicion that the Client is acting in violation of these General Terms and Conditions and/or that the Client has previously misused the Platform.

8.4. In order to gain access to the Account, a password is provided to the Client. The password is strictly personal and the Client may not allow third parties to use it. The Client is liable for any use made of his Account and indemnifies Werkspot against any claim by third parties regarding damage or otherwise, in any way arising, through the use made of the Service by means of his Account (with the understanding that this provision: (i) does not release Werkspot in whole or in part from a statutory obligation to pay damages to consumers and (ii) does not oblige consumers to bear any damage that Werkspot or a person or thing for which Werkspot is liable causes to third parties in their relationship with Werkspot to a greater extent than they would be obliged to do under the law).

8.5. The Account can be deleted at any time if desired by sending an email to [email protected] with the subject ‘Client Account Removal’ or by deleting the Account via the Platform.

8.6. By deleting the Account, the Agreement between the parties is terminated.

8.7. Werkspot is entitled to change the password if this is necessary for security reasons or in the interest of the functioning of the Service, provided that Werkspot will inform the Client of the changed password.

Article 9. Intellectual property rights

9.1. All intellectual property rights relating to the Platform belong exclusively to Werkspot and/or its licensors, with the exception of the material provided by the Users by posting Comments, Advertisements, assignments, reviews, proposals or otherwise.

9.2. The Client is not permitted to make the Platform or any content thereof available to third parties in any way whatsoever, to reproduce, distribute, transmit or to incorporate it in any other document or other material in any way whatsoever without the written permission of Werkspot. This means, among other things, that the Client is not permitted, without the prior written permission of Werkspot, to request and reuse a substantial part of the content of (a) database(s) and/or to request and reuse non-substantial parts of the content of (a) database(s) repeatedly and systematically in the sentence of the Database Act.

9.3. The Client guarantees that the information placed by him on the Platform, including Advertisements and reviews, does not infringe on the (intellectual property) rights of third parties. The Client fully indemnifies Werkspot against all possible claims from third parties in any way arising from and/or related to the information placed by him on the Platform, including any claim based on the allegation that the information in question infringes on any (intellectual property) rights of third parties (with the understanding that this provision: (i) does not release Werkspot in whole or in part from a statutory obligation to pay damages to consumers and (ii) does not oblige consumers to bear any damage that Werkspot or a person or thing for which Werkspot is liable causes to third parties in their relationship with Werkspot to a greater extent than they would be obliged to do under the law).

Article 10. Exclusion

10.1. Werkspot reserves the right to exclude the Client from any (further) use of the Platform and the Service without a notice of default being required, by, among other things, blocking and/or deleting his Account, if there are valid reasons for doing so. This is the case in any case, but not exclusively, if:

(a) the Client acts in any way in violation of these General Terms and Conditions;

(b) the Client infringes (intellectual property) rights of third parties;

(c) Werkspot has a justified suspicion that the Client is guilty of fraud, deception, forgery and/or other criminal offences and the Client cannot demonstrate that this is not the case;

(d) the Client runs a temporary employment agency or a comparable company and uses the Service in that capacity;

(e) the Client sends commercial or other messages via the Service with a purpose other than, as can reasonably be assumed, obtaining responses from Professionals for the performance of work and/or otherwise acts in violation of Article 5.2 of these General Terms and Conditions;

(f) the Client acts in violation of the applicable laws and regulations; and

(g) the Client treats employees of Werkspot or Professionals unfairly by using libelous, slanderous, vulgar, obscene or racist language.

Article 11. Force Majeure

11.1. Werkspot is not obliged to fulfil any obligation if it is prevented from doing so as a result of force majeure. Force majeure also includes a non-attributable shortcoming of suppliers and/or other third parties used by Werkspot, hacks and internet disruptions. However, this provision does not in any way deprive consumers of the right to claim the services promised by Werkspot.

Article 12. Liability Werkspot

12.1. The following Articles 12.2 to 12.4 apply (only) to Clients who are not consumers. None of the provisions of this Article 12 releases Werkspot in whole or in part from a statutory obligation to pay damages to consumers.

12.2. Werkspot is only liable for direct damage resulting from intent or gross negligence on the part of Werkspot. Direct damage is understood to mean exclusively the costs that the Client reasonably had to incur to repair or remedy the shortcoming of Werkspot, so that the performance of Werkspot does correspond to the Service, as well as reasonable costs to prevent or limit such damage and reasonable costs to determine the cause and extent thereof.

12.3. The total liability of Werkspot will never exceed an amount of € 500.00.

12.4. Any liability of Werkspot for indirect damage, including but not limited to consequential damage, loss of profit and loss of turnover, is excluded. More specifically, Werkspot is not liable for damage on the part of the Client caused by third parties, who may or may not use the Platform and/or the Services.

Article 13. References

13.1. The Platform contains references (for example by means of a hyperlink, banner or button) to the websites of third parties. Without prejudice to the provisions regarding unlawful information in Article 15 below, Werkspot has no control over these websites and Werkspot is not responsible for their content and/or the policy pursued, including the privacy policy. Werkspot advises the Client to take note of the (general) terms and conditions and privacy policy of those websites before using those websites.

Article 14. Security

14.1. Werkspot makes every reasonable effort to protect its systems against loss of data and any

form of unlawful use. Werkspot will implement appropriate technical and organizational measures for this, taking into account, among other things, the current state of the art.

Article 15. Notification of Infringement

15.1. Advertisements, reviews and other messages must be placed in the manner specified on the Platform and stating the data requested on the Platform.

15.2. If a Client believes that certain information on the Platform is unlawful, he can report this to Werkspot via the contact information on the Platform. Werkspot will process the report based on the data to be provided by the Client. The report will contain the information necessary for Werkspot to process it and the Client will provide Werkspot with further information upon first request. If Werkspot knows or should reasonably know, based on the report, that the information is unlawful, Werkspot will remove it.

Article 16. Disputes

16.1. These General Terms and Conditions, all Agreements between Werkspot and Client, any use of the Platform and any related disputes (on whatever grounds) are subject to Dutch law.

16.2. Any disputes arising from or related to these General Terms and Conditions, the Agreement and/or the use of the Platform, on whatever grounds, will be submitted exclusively to the competent court in Amsterdam, the Netherlands. However, if the Client is a consumer, the Client has one month from the moment that Werkspot has invoked this clause in writing against the Client to choose to have the dispute settled by the competent court according to the law.

Amsterdam, May 2025